Customer Testimonials
Our first time at was amazing experience Frenk and Sal were so tentative carrying with such professionalism and care we were so speechless made us feel like we were most special people in the world Can’t express how grateful we are and looking forward to see them again 🥰 Thank you so much for everything We are looking forward to recommend the best service 👍🙏
Daniel gave great. Service. Frank was so patient. I will refer customers to them both.
Adin my sales guy was amazing answered all my questions I highly recommend him h
Our sales person, Luis Amatos is excellent. He was kind, pleasant, patient, accommodating. We had a great experience overall. The dealer has nice cars to choose from.
This Dealership has a good service department manager Luis who doing a great job. Why this review has to be done with 15 words minimum?
The service I received from Thomas was excellent in each step of my service, he answers every question with knowledge
I like it a lots . Friendly and good service. I definitely will come back and bring my family there again
Freddy was a fantastic guy very nice efficient caring very happy of my experience at Kia .
They have a great saleswoman there her name is Khristy she's on her game she has a great personality she knows how to deal with people if you're looking for a car a Kia look for Christy she's a great sales woman
Está fue la primera vez que me sentí realmente bien atendido, hasta ahora había tenido problemas con las personas que me habían atendido.
Professional staff everyone polite and efficient from check in guys to coffee and popcorn lady. . I was kept informed in a comfortable very clean sitting area.
Reginald Gordon are aexcellent salesman! He is a very professional guy who cares about the customers...he is very diligent and clear about explaining things to you! Keep up the good work Mr.Gordon
Dear Al,
I am writing this letter to express my deepest gratitude for the incredible assistance you provided me during my recent visit to Kia West Palm Beach.
I was in a very stressful situation with my vehicle, and your expertise and efficiency were truly life-saving. Not only were you exceedingly helpful and competent, but you also managed to resolve my problem extremely fast.
Thanks to your exceptional work, I was able to get back on the road safely for my long drive back to Canada. It is rare to encounter such a high level of professionalism and dedication, and ... Read More DealerRater - Apr 5, 2026
I had a great experience at the Kia dealership. From the moment I arrived, the staff was welcoming and professional. Lewis was the one who assisted me, and he did an excellent job. He was very patient, knowledgeable, and took the time to answer all my questions without making me feel pressured. He helped me find the right car for my needs and made the whole process smooth and stress-free. I truly appreciate his honesty and professionalism throughout the experience. I highly recommend this dealership, and if you go, ask for Lewis. He will take great care of you!
Helen is a lying, manipulative, conniving reject. She literally pretends to be someone of prominence and will tell you that you are meeting directly with her and the GSM so she can ensure the best experience and provide the most transparency. She will confirm this appointment with you and remind you to ask for her when you show up. When you arrive you find out this broad is a NOBODY. She handles internet marketing. She wasn’t even in the building. She lied the entire time about providing me a quick quote. I initially called in and was played with ... Read More DealerRater - Mar 29, 2026
Great experience at Greenway Kia West Palm Beach! The staff was professional, friendly, and helpful throughout the entire car-buying process. They answered all my questions, worked with my budget, and made sure I felt comfortable and confident with my purchase. I highly recommend this dealership for anyone looking for excellent service and a smooth experience.
I recently purchased a vehicle from this dealership and had a very concerning experience. During the sale process, I was told that a warranty was required in order to obtain financing and that the interest rate could not be negotiated. After reviewing the contract documents later, I discovered that those products were optional.
Before purchasing the vehicle, I also requested a test drive on the freeway, but the request was declined. After taking possession of the vehicle and driving home on the freeway, I discovered that the car vibrates significantly at speeds above about 50 mph.
I notified the dealership within 24 ... Read More DealerRater - Mar 13, 2026
Very courteous employees. Treated me with respect and listened to my needs .Finally was able to come to an agreeable contract
The service was excellent I did not have to wait too long to complete the service on my car..
Everything was explained to me in full details about my vehicle.and the price was also available everything was grest.
Excelent servic sales very good attention quickly fastly profesional service like dealer all very well
10 out of 10 I had the best car salesman at Greenway Kia Mr. Cliff,
Luis he’s the best I can complain about anything good service great people for me
Fantastic customer relations, Jeremy’s very knowledgeable and friendly. If you’re interested in a Kia, he’s your guy!
Had my car in for a scheduled service last week and after 11 hours of no diagnosis was partially sent home because their service could not take me the extra three miles home. I was told it could be several things but they didn’t have the time to properly triage the cause. It could be the transmission or other things . Well now I am waiting for a tow in a turning lane on a busy road . Thanks to Marco and Louis the mechanic for their lack of caring.
I was very happy with my service here. I loved my service consultant and will definitely come again
Nice comfortable facility. Employees are vey professional and knowledgeable of the services recommended. They keep you informed of the status of services. Manuel was very attentive to my service needs.
Brian as well as the whole team was great. Highly recommend going to Greenway Kia.
I was very unhappy with the service at wpb kia 😒 the job was half done and my car was there all day .... was told I was called but was not. Very unprofessional!!!
After talking to a few of the other dealers (Hollywood, Delray and Doral) in the area and getting the runaround, I called Greenway in West Palm Beach and spoke with Susan. She listened to my needs and called me back within minutes. She said that the Telluride I was looking for was available at Greenway. I met with her the next morning and her team, immediately, took the time to take care of me. They were very fair and accommodating with my trade in and the sale price on my new 2025 Telluride. I drove my new vehicle home. It was ... Read More DealerRater - Jan 12, 2026
Bendy was very interested with my concerns about taking my new car home yesterday.The New look of the dealership is wonderful. Very clean.
Luis in the service department is an excellent t Sevice advisor. We are happy with the service department.
The place was amazing so clean and amazing service. I had a wonderful experience to work with Luis salesman and I definitely going back for my next car.
In Greenway kia West Palm Beach, associates was friendship, and professional. Service rapid and clean.
Very nice very knowledgeable all around great service. Willreccommed her always to eeverine we know
Luis nos ayudó encontrar el carro ideal. Excelente servicio al cliente y muy educado! Vallan por su carro.
I was extremely satisfied with Emery he was top notch in all aspects of his job at Greenway Kia. He was very professional, respectful, knowledgeable , polite and kind. He kept me very informed through the whole visit for service. . I appreciated his taking care of business in such a manner anyone would like. I’ve been there for service many times and hope I’m able to be as fortunate next time to have his help. Thanks Emery! A+
The attention of Marcos 10 that of service 0 had 60 dollars in the glove compartment of the car and they were stolen.
Our experience at Greenway Kia was outstanding. Emery was awesome, a true professional! He made our repair visit so easy and he could not have been more accommodating! We will definitely be back to Greenway Kia.
I bought my Kia Soul in 2020 I've been going there for all my services, the guy that took care of me was terrible I might not go back again
Was very aware of my SUV and the service was quickly completed. An extra bonus is your vehicle is returned after being washed.
Discrimination, Dismissal, and a Missed Opportunity to Help a Young Family
Rating: ★☆☆☆☆ (1 star) Luis and Josh Josh (5 star)★★★★★
I am writing this review not out of anger, but to protect other families from the treatment my daughter and I received at Greenway Kia West Palm Beach on October 29 & 30, 2025.
We are a hardworking family in the 33407 area trying to purchase a reliable, affordable used car so my daughter can get to work, take her 1-year-old to daycare, and I can drive my younger daughter to school and doctor visits. We don’t have much, but what we have, we earned. ... Read More DealerRater - Oct 31, 2025
Very clean location, staff is firendly and very helpful. Went there and got what I wanted with a good deal. 😁
I recently brought my car in for service, and the experience was excellent from start to finish. The staff was professional, friendly, and made sure I understood every part of the process.
Great customer care, friendly,explains everthing fully, iDose not push. Condiderate of my handicap, walking with a cane.
Very nice showroom. Polite personal. You'll feel welcomed and appreciated. No hassle, no pressure. Just kind friendly conversation.
Top notch. Marcos took care from start to finish. Suggested only additional care that was necessary. All were very professional down to cashier. I am pleased with warranty to replace my horn. Great work!!!Good ecperience.
Dishonesty, negligence, and a complete lack of accountability define my experience with this dealership. What should have been an exciting purchase of a brand-new 2025 Sorento quickly turned into a nightmare filled with lies, poor service, and even a crash caused by dealership staff—just four days after purchase.
During the test drive, my husband noticed the vehicle pulling to the right, which the salesman Ender dismissed as a road issue. I later experienced the same problem driving home after buying the car. We contacted the dealership immediately and were scheduled for an alignment 2 days later. After spending over 4 hours there, ... Read More DealerRater - Sep 15, 2025
El trato de Luis y su assistances fue inmejorable. Todo el equipo, y esa fue la impression que me llevé fue excelente y profesional. Destacar al financista
Excelente servicio por parte del personal en especial de Marcos que me dejo saber todo el proceso del servicio a mi vehículo
I had a great experience with Emory courtesy kind individual and knowledgeable of his job
I am a longtime customer of Greenway Kia. I have bought cars from them for twenty years. I have always had my cars serviced at the dealership. The reason being that the management, sales staff, and service reps have always been professional, kind, and helpful. I have always received excellent service from everyone I have dealt with. I highly recommend Greenway Kia to purchase or lease from and for all service needs. My latest experience was with my service rep, Luis, and it was great! He was kind, polite, and knowledgeable. He made sure I understood the process, that I ... Read More DealerRater - Aug 31, 2025
I am always in and out of there with everything needed to have a good experience with my vehicle. Thanks for all your efforts!
Mr. Marcos Santana was very nice explained everything about my vehicle and what was going on with it and he was also (100%Excellent in every aspect) Anyone needs their vehicle serviced he is the one whom you should see.
One of best dealer. Good customer service. They resolved the problem of my KIA Sportage 2018 faster. Thanks again.
Yilmaz, service advisor, he was wonderful and friendly. The service was great and very informative. Glad to know they care about their customers at Greenway Kia.
Manuel was an excellent addition to your staff, he kept me informed at each step of the service I was in and out in record time. I hope if I have to have service again he will be there to help me.
Luis was great from the start of my service with kia service department at Greenway kia
Very helpful and pleasant, Kayle is excellent sales person, and finance manager was very helpful too.
Cesar was a great salesperson he was very polite very informative and provided a great experience
Great service Reginald was a great help he took care of everything very polite & nice & polite I would recommend him anytime! 5 stars!
Hi service was great I had to keep calling everyday but thanks to Reginald he was great he was very nice & helpful, polite. He really help me very well I would pick him for my service guy everytime! Keep up the great work Reginald! #5 stars ⭐️ ⭐️⭐️⭐️⭐️
They rip me off for my trade-in. They ripped me off my new car. This is not honest dealership. Please go somewhere else
Great customer experience at this dealership, especially with an exceptional service advisor like Luis. I have been a customer since 2013, and the service is just improving every time. Let's hope the sky is the limit.
Luis Cortes made it very easy. It was very helpful throughout my process of getting my car serviced. Thank you. Look forward to next visit.
Service was finished on time. Great customer service! I arrived 30 minutes late for my appointment, and I was still able to get service for my car.
Staff is always professional, courteous, and very attentive. Also appreciate the car wash. Thank you.
Excellent communication from Service Team, Randy and Luis explained the service inspection in detail, stayed in contact during my appointment and I am super happy with the results! I have been with Greenway Kia for 1 1/2 years and everyone is professional and very kind. Greenway Kia is a great dealership!
Give you all the details you need to know to prepare you for the worse. Friendly and professional
Good service. Staff was very professional. Took care of all the issues and was transparent when communicating.
I don’t really have any experience with the sales department of the dealership, however, my experience with the service department was great. Keith did a great job and provided great personal service. He kept in touch as my service was completed.
I remember when I first took my car for a oil change they give me a Free wash this time they didn't was my car we need to get something free to recognize the business.
Edwin was a great salesman to deal with-very patient and helpful. He explained everything clearly and was easy to talk to. Everything was coordinated smoothly with his manager and the finance man. He never disappeared mysteriously or wasted our time like the people at our previous dealer. He was a gentleman and we are very happy. By the way, the dealership itself is beautifully designed!
Excellent service from Emery at Kia in West Palm Beach.. Emery and staff make us feel like we are family, very polite . Thank you Emery for your kindness. Would not go to any other Kia but West Palm Beach KIA
Emery is a great guy who knows how to make you feel like family 😊 he is very helpful and polite. I enjoy going to the Kia of West Palm Beach when it is time for my repairs. Thank you Kia of west palm beach and Emery for your service.
Working with Emery at west Palm Beach Kia was excellent.. he is also very helpful and respectful. I always ask for him when I go there to fix my car. Thank you Emery for all your help..
Exceptional Service from Keith Sarao at Greenway Kia West Palm Beach.
I recently(February) brought in my 2020 Kia Telluride for service, a vehicle I
inherited from my significant other after his passing two years ago. As someone with limited knowledge about car repairs and maintenance beyond routine oil changes and tire rotations every 5,000 miles, I felt overwhelmed about about what needed attention given the milage.
Keith Sarao, the service advisor assigned to me, was outstanding. He patiently listened to my concerns and walked me through every detail of the recommended services and repairs. Keith's professionalism and care stood out, ... Read More DealerRater - Apr 5, 2025
Purchased a car last month from the dealership. Part of the deal was a check to be received within 5 business days and was the only reason the deal went through. The customer service rep calls me once a week now and refuses to give an update on when I will receive my check as we’re now going on well over two weeks since purchase of the vehicle. I don’t care about the misinformation on how long the check will take. I care that each time I ask she avoids the question and doesn’t call me back or ... Read More DealerRater - Apr 5, 2025
Everything was great service is great. I just hope that the repair shop is better. Thank you, oh, this is my fourth car. By the way, as far as dealerships go, you good
Very good attention for Kia dealer I'm happy for sale car, I recommend seller.
It was a beautiful experience. A special thank you for Kenol. And See you soon🙌🏼
I’m in Delray but no longer use “questionable” Delray Kia … and go all the way up to Greenway Kia (even on a tow truck this last time!) … because they’re honest, friendly, service experts, caring and patient in explaining. The newly-renovated dealership is beautiful and comfortable inside, including waiting for service, but I would keep going to Greenway even if they were still working out of the trailers that were set up during the renovation. Reginald (and service manager Lewis and every single employee there) … awesome! Reginald is knowledgeable and so kind and empathetic, with focused, personalized, customized attention ... Read More DealerRater - Mar 29, 2025
Our sale person Marco was amazing and very patient with us. He was so helpful
My dealer Edwin and Taylor was awesome he made sure I was treated very well. Thank you guys for all the great experience
I had a great shopping experience. It was my first time buying a car. I want to thank Bob Kurtz and Sam always for helping me a lot! He went above and beyond my expectations, very helpful.I recommend this place.
I was completely impressed with their professionalism and costumer service..I highly recommend greenway kia west palm beach..
Very satisfied with the service and wonderful customer service team. Keith thank you so much for your help and excellent service.
Very professional & they did a terrific job. They cleaned my, car it was done quickly
It a great dealership I have never seen before, good team, good services and best cars. I really like this company.
Excellent service and leadership. Personnel is very knowledgeable about their responsibilities and business practices. Kept me informed at all times.
Always a good experience , treated well by Ashley, efficient and competitive pricing. No coupons or service specials though.
Capital One pre approved me to go to Greenway Kia . They were the best place to go too! Every department was trying to help me especially Damas Eliscar!
Excellent service with Al at Service Dept and car was clean after the service .Good
Worked with Bob Kurtz in Sales who was professional, attentive, and sincere. The sales process was painless and enjoyable. We never felt any pressure. Bob focused on knowing our wants and needs and was intent on meeting every last one of them. We love our new 2025 Telluride.
David C. Was great! Go see him for all your Kia purchases. 10/13 experience
After two years of paying for a car that was way over valued and is now worth less than half of that. No re financing options as they “don’t do in-house financing! Worst customer service I have had the pleasure of dealing with! If you’re a working person looking for a vehicle then you better beware of this place!!!
I called and spoke to Keith. He answered my questions and offered to help us went we went for an oil change. He led us through the procedure and helped us save some money. I recommend Keith and Greenway Kia.
Very clean. Modern and comfortable. Plenty of staff to help you feel comfortable and welcome. Attentive and cheerful.
****BEWARE***BEWARE**HORRIBLE!! BOUGHT 2022 TELLURIDE 28K MILES END OF OCTOBER 24-XMAS DAY ITS SMOKES OUT TAILPIPE KIA TOLD ME I BOUGHT CAR AS IS--NOW I NEED TO PUTOVER $1,500 INTO A CAR I BOUGHT 2 MONTHS AGO & KIA WILL NOT HELP ME & THEY ARE RUDE!! BEWARE!! TOLD ME WHEN I BOUGHT IT -IT WAS 1 OWNER TRADE IN & NOW ANOTHER KIA IS TELLING ME THE CAR WAS USED FOR RACING! COOLANT NEEDS FLUSHED $300+-CARBON INSIDE OF EXHAUST-$$-OIL WASNT CHANGED IN OVER 7-8 MONTHS-$$ ALL FILTERS NEED CHANGED $$ FUEL LINES NEED SOMETHING DONE TO THEM $$ I AM SO SCREWED & ... Read More DealerRater - Jan 21, 2025
Muy buen trato las personas q trabajan son maravillosas el servicio maravilloso estoy muy contenta con ellos