Customer Testimonials
Luis was great from the start of my service with kia service department at Greenway kia
Very helpful and pleasant, Kayle is excellent sales person, and finance manager was very helpful too.
Cesar was a great salesperson he was very polite very informative and provided a great experience
Great service Reginald was a great help he took care of everything very polite & nice & polite I would recommend him anytime! 5 stars!
Hi service was great I had to keep calling everyday but thanks to Reginald he was great he was very nice & helpful, polite. He really help me very well I would pick him for my service guy everytime! Keep up the great work Reginald! #5 stars ⭐️ ⭐️⭐️⭐️⭐️
They rip me off for my trade-in. They ripped me off my new car. This is not honest dealership. Please go somewhere else
Great customer experience at this dealership, especially with an exceptional service advisor like Luis. I have been a customer since 2013, and the service is just improving every time. Let's hope the sky is the limit.
Luis Cortes made it very easy. It was very helpful throughout my process of getting my car serviced. Thank you. Look forward to next visit.
Service was finished on time. Great customer service! I arrived 30 minutes late for my appointment, and I was still able to get service for my car.
Staff is always professional, courteous, and very attentive. Also appreciate the car wash. Thank you.
Excellent communication from Service Team, Randy and Luis explained the service inspection in detail, stayed in contact during my appointment and I am super happy with the results! I have been with Greenway Kia for 1 1/2 years and everyone is professional and very kind. Greenway Kia is a great dealership!
Give you all the details you need to know to prepare you for the worse. Friendly and professional
Good service. Staff was very professional. Took care of all the issues and was transparent when communicating.
I don’t really have any experience with the sales department of the dealership, however, my experience with the service department was great. Keith did a great job and provided great personal service. He kept in touch as my service was completed.
I remember when I first took my car for a oil change they give me a Free wash this time they didn't was my car we need to get something free to recognize the business.
Edwin was a great salesman to deal with-very patient and helpful. He explained everything clearly and was easy to talk to. Everything was coordinated smoothly with his manager and the finance man. He never disappeared mysteriously or wasted our time like the people at our previous dealer. He was a gentleman and we are very happy. By the way, the dealership itself is beautifully designed!
Excellent service from Emery at Kia in West Palm Beach.. Emery and staff make us feel like we are family, very polite . Thank you Emery for your kindness. Would not go to any other Kia but West Palm Beach KIA
Emery is a great guy who knows how to make you feel like family 😊 he is very helpful and polite. I enjoy going to the Kia of West Palm Beach when it is time for my repairs. Thank you Kia of west palm beach and Emery for your service.
Working with Emery at west Palm Beach Kia was excellent.. he is also very helpful and respectful. I always ask for him when I go there to fix my car. Thank you Emery for all your help..
Exceptional Service from Keith Sarao at Greenway Kia West Palm Beach.
I recently(February) brought in my 2020 Kia Telluride for service, a vehicle I
inherited from my significant other after his passing two years ago. As someone with limited knowledge about car repairs and maintenance beyond routine oil changes and tire rotations every 5,000 miles, I felt overwhelmed about about what needed attention given the milage.
Keith Sarao, the service advisor assigned to me, was outstanding. He patiently listened to my concerns and walked me through every detail of the recommended services and repairs. Keith's professionalism and care stood out, ... Read More DealerRater - Apr 6, 2025
Purchased a car last month from the dealership. Part of the deal was a check to be received within 5 business days and was the only reason the deal went through. The customer service rep calls me once a week now and refuses to give an update on when I will receive my check as we’re now going on well over two weeks since purchase of the vehicle. I don’t care about the misinformation on how long the check will take. I care that each time I ask she avoids the question and doesn’t call me back or ... Read More DealerRater - Apr 6, 2025
Everything was great service is great. I just hope that the repair shop is better. Thank you, oh, this is my fourth car. By the way, as far as dealerships go, you good
Very good attention for Kia dealer I'm happy for sale car, I recommend seller.
It was a beautiful experience. A special thank you for Kenol. And See you soon🙌🏼
I’m in Delray but no longer use “questionable” Delray Kia … and go all the way up to Greenway Kia (even on a tow truck this last time!) … because they’re honest, friendly, service experts, caring and patient in explaining. The newly-renovated dealership is beautiful and comfortable inside, including waiting for service, but I would keep going to Greenway even if they were still working out of the trailers that were set up during the renovation. Reginald (and service manager Lewis and every single employee there) … awesome! Reginald is knowledgeable and so kind and empathetic, with focused, personalized, customized attention ... Read More DealerRater - Mar 29, 2025
Our sale person Marco was amazing and very patient with us. He was so helpful
My dealer Edwin and Taylor was awesome he made sure I was treated very well. Thank you guys for all the great experience
I had a great shopping experience. It was my first time buying a car. I want to thank Bob Kurtz and Sam always for helping me a lot! He went above and beyond my expectations, very helpful.I recommend this place.
I was completely impressed with their professionalism and costumer service..I highly recommend greenway kia west palm beach..
Very satisfied with the service and wonderful customer service team. Keith thank you so much for your help and excellent service.
Very professional & they did a terrific job. They cleaned my, car it was done quickly
It a great dealership I have never seen before, good team, good services and best cars. I really like this company.
Excellent service and leadership. Personnel is very knowledgeable about their responsibilities and business practices. Kept me informed at all times.
Always a good experience , treated well by Ashley, efficient and competitive pricing. No coupons or service specials though.
Capital One pre approved me to go to Greenway Kia . They were the best place to go too! Every department was trying to help me especially Damas Eliscar!
Excellent service with Al at Service Dept and car was clean after the service .Good
Worked with Bob Kurtz in Sales who was professional, attentive, and sincere. The sales process was painless and enjoyable. We never felt any pressure. Bob focused on knowing our wants and needs and was intent on meeting every last one of them. We love our new 2025 Telluride.
David C. Was great! Go see him for all your Kia purchases. 10/13 experience
After two years of paying for a car that was way over valued and is now worth less than half of that. No re financing options as they “don’t do in-house financing! Worst customer service I have had the pleasure of dealing with! If you’re a working person looking for a vehicle then you better beware of this place!!!
I called and spoke to Keith. He answered my questions and offered to help us went we went for an oil change. He led us through the procedure and helped us save some money. I recommend Keith and Greenway Kia.
Very clean. Modern and comfortable. Plenty of staff to help you feel comfortable and welcome. Attentive and cheerful.
****BEWARE***BEWARE**HORRIBLE!! BOUGHT 2022 TELLURIDE 28K MILES END OF OCTOBER 24-XMAS DAY ITS SMOKES OUT TAILPIPE KIA TOLD ME I BOUGHT CAR AS IS--NOW I NEED TO PUTOVER $1,500 INTO A CAR I BOUGHT 2 MONTHS AGO & KIA WILL NOT HELP ME & THEY ARE RUDE!! BEWARE!! TOLD ME WHEN I BOUGHT IT -IT WAS 1 OWNER TRADE IN & NOW ANOTHER KIA IS TELLING ME THE CAR WAS USED FOR RACING! COOLANT NEEDS FLUSHED $300+-CARBON INSIDE OF EXHAUST-$$-OIL WASNT CHANGED IN OVER 7-8 MONTHS-$$ ALL FILTERS NEED CHANGED $$ FUEL LINES NEED SOMETHING DONE TO THEM $$ I AM SO SCREWED & ... Read More DealerRater - Jan 21, 2025
Muy buen trato las personas q trabajan son maravillosas el servicio maravilloso estoy muy contenta con ellos
All the employees were super friendly, and Keith was very helpful with letting me know exactly what my car needed
The sales people are very courteous. Carl was very helpful and kept making sure I was comfortable. Pays attention to the details.
Courteous and prompt service. Pleasant staff and able to respond to any questions posed. Would highly recommend this dealership
I felt everyone was very courteous and work together To satisfy me, I get across the finish line
It’s excellent. Good attention. Very efficient, I did not wait long time, and he did great job.
Steve (Steven) from the service department offered absolutely amazing service "from the cradle-to-the-grave" with my car!! I, rather my car, couldn't have been in better hands!
Emery at the Kia dealership did a great job and the whole experience was smooth. Took care of the problem fast and communication was clear.
Good services, Alberto who received me was helpful. Frank drives me home and came back to pickup me. Alberto explained to me my statement and I got rapidly my car.
I waited for three weeks for transmission part(s) to arrive at which time I decided not to go forward with the repair. Other than ordering the transmission part(s) and not, going the extra mile to find out where the parts were coming from and the estimated time of arrival I don't no how how they worked with me
I had a 9AM appointment. I was promised an hour long service. But it took longer than what they said. I left at 12PM, an 3 hour long service. I was not happy with the fact that they lied to me.
Always courteous, professional employees ..They do great work-communicate well and arranged for my transportation.. Josh was my service attendent..He was great... ! I highly recommend this dealers service group..!
Evelyn kept me fully informed about the progress of the work on my car. Things were fully explained about proposed work and issues discovered.
I had a 1 PM appointment for service. I arrived 2 minutes early and was 2nd in line. There were tons of employees hanging around and moving around but after waiting 20 minutes there were at least 5 vehicles also waiting behind me to see a service person and there was nobody available to write up a service ticket. This was the worst experience I’ve ever had at a new car dealership. After waiting 20 minutes I concluded that not only did they overbook themselves, but they obviously had no capacity to handle the vehicles they booked. Just like most of us, I had ... Read More DealerRater - Oct 24, 2024
Quality service, excellent customer service, and great timing!! Simply off the charts!!! Btw, thank you for washing my suv!! 💕
Muy buena atención hacia los clientes, muy rápido todo, se los recomiendo a todas las personas
Excelente servicio el señor Dopman muy profesional y atento se esmera para atender a las personas
The staff is pleasant to deal with and wait time is minimal. Always happy with the service.
Great customer service. The Location is under construction but the team makes every customer comfortable
Nice people, great work, beautiful attention to US, the costumers. I will hightly recomend the Greenway Kia West Palma Beach to My Friends.
The dealership is a very good company and the work are very pleasant and professional
Adan was awesome To work with, he allowed me to take my time and pick the right vehicle
Very friendly, excellent service, great people good Location, will recommend this dealer to all of our friends.
Excellent service and customer concerns kept well advised of the vehicle status vehicle returned in perfect condition
Had my first service at Greenway Kia, WPB, Fl. On my 2024 Kia Sorento Hybrid, my service assistant Kenol was awesome! Met me when I pulled , was polite and very helpful. Kept me apprised of my service while I waited and had me checked out and on my way after going over all services and inspections. I would work with Zkenol anytime and would highly recommend him to others.
Everyone was polite and helpful. Agent that was helping us was on his second day on the job and he did an amazing job!
Great customer service! Kenol was awesome! Really took care of me and was very attentive of what i needed!
Service rep was great. He listened to me and was very thorough on explaining how long it would take to perform the service being done and was accurate. Very polite and respectful.
Wonderful experience at Greenway Kia in West Palm Beach. Thank you Mike Giannati and everyone at Kia for your excellent knowledgeable, professional customer service.
I've had the “pleasure” of dealing with Greenway Kia twice now, and let me tell you, it's been quite the experience. The first time, a few months ago, I took my wife's 2022 Sorento in for some warranty work. They did the job, but the interaction was so cold that I half-expected the service advisor to be a robot. (BTW, he was not there when I dropped off the car and on the phone when I picked it up, so I never really interacted with him) But hey, it's warranty work—they're not exactly trying to ... Read More DealerRater - Aug 26, 2024
Nice people super busy the day we went took longer than expected but feel we did get a good deal and good trade in! Would recommend ! Kudos to Anthony sales and Bradley manager!
Emery was great servive representative and Frank the shuttle driver was so nice and good driver.
It was a good experience, everyone was very friendly and helpful. Will definitely be back soon
Not happy with the service I received Took in my car for one problem, and it was not taken care of had other work done, but not what I took it in for
Very good service and help, I was glad to cooperate, very responsive and positive, friendly
Very understanding and cooperative, but made me feel that I was a valued customer not just another number
People are always so nice always make make you feel welcome a lot of attention to detail always answering questions with a smile your car is always done on a timely fashion I enjoy going to this Greenway Kia in West Palm Beach even though I have one closer in Northlake
Salesperson was nice, but a little condescending to my wife. We were not given much information about the vehicle, service or anything else. The finance person attempted to place us with a lender offering 2% higher than Kia financial despite us having Fico score in the mid 800s, and having been told by a “closer” that we would receive the lower percentage with Kia.
The only positive was that service was handled seamlessly and efficiently by Alex.
The company allegedly attempted to address my concerns leaving a voicemail message, which I returned by leaving a voicemail message for the Sales Manager, ... Read More DealerRater - Jul 25, 2024
The dealership has excellent agent that provide top notch customer service. Once service is completed they wash and clean the inside of the car.
Very please we the serviced very helpful help me understand about the service I felt the care
El servicio ha sido excelente en especial me Dopman se esmera en atender al público
Had a great experience with the sales department workers handle the matter in a professional way ,I can always reference a friend or family to Greenway Kia
I like the staff especially in the Service Dept.and Emery was very k8nd and helpful.
It was my second time purchasing the Kai Telluride, David was my sales person and Sam assisted us. My experience was great, I highly recommen buying a car from them
Loved the salesman Reggie Gordon. Didn't like being lied to by the finance guy!
Excelente atencion y servicio por parte de los asociados. A buen tiempo y garantia.de confiabilidad en el servicio
Amazing customer service. Alan in service is awesome. Staff honest, warm and caring. Kept in constant contact while my car was being worked on. Received my car back washed, vacuumed and super clean.
Service was quick and painless.. was kept informed every step of the way. Al was very polite and courteous
Alexander, in service dept. Was very helpful, courteous I and accommodating , I would recommend him.
Alex in Service Department was professional and efficient and took care of my Kia Optima which needed tires and tune up. The drop-off was quick, and Alex kept in touch during the service and when I picked up the car I was delighted to see it had been washed and vacuumed. I am so pleased with the Greenway Service Department.
Joseph Stephen was very knowledgeable. Very approachable listens to what I have to say attentively.
La atención siempre es excelente, muy preocupados de todos los detalles y un trabajo de primera calidad
This location was the worst. I was misinformed about the recommended services by Joann the so called manager as well as the service department. I would NEVER recommend this Green way location. My WORST experience ever.
Great team and the personal services are excellent they're offering us a multiple options.
Very polite individuals, willing to help and ensure that they put me in a vehicle. Thank you
I was quickly processed on arrival and was given various service options and a schedule for service completion.
Carson knows what he's doing but I never got a receipt on the work they did when I got there paid $150 for something I already knew was wrong with it and it didn't have a receipt for me ready therefore till this day I still have not got a receipt from them very very poor customer service I would never recommend anybody to go there again
Salvador, the service manager, was great and he should get a raise and a promotion NOW
